FAQs
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1. What are your products intended for?
All products sold by Vitalize Biosciences are intended strictly for laboratory research and in-vitro scientific study. Our compounds are not approved for human or veterinary use and must only be handled by qualified professionals in controlled research environments.
2. Are your peptides pharmaceutical grade?
Our peptides are manufactured in ISO-certified laboratories using high-purity synthesis methods and undergo analytical testing (HPLC, Mass Spectrometry, and COA verification) to confirm identity, purity, and molecular integrity.
3. Do you provide Certificates of Analysis (COAs)?
Yes. Every product includes a Certificate of Analysis (COA) from an independent analytical laboratory verifying:
- Purity
- Molecular weight
- Identity
- Batch number
4. Are your products sterile?
Our peptides are supplied as lyophilized research compounds and are not sold as sterile or injectable products. Sterility is not guaranteed and they must not be used in or on humans or animals.
5. Who can purchase from your website?
Our products are sold to:
- Universities
- Research laboratories
- Biotech firms
- Chemical researchers
- Qualified institutions
By purchasing, customers confirm they are conducting legitimate scientific research.
6. How should peptides be stored?
For maximum stability:
- Store lyophilized peptides at -20°C or colder
- Protect from light, moisture, and heat
- Reconstituted compounds should be used promptly or stored according to standard laboratory protocols
7. How are orders packaged and shipped?
All orders are shipped in tamper-evident, laboratory-grade packaging with:
- Lot numbers
- COAs
- Temperature-safe handling
We use discreet shipping to protect customer privacy.
8. Are these products FDA approved?
No. Our compounds are not FDA-approved and are not sold as drugs, supplements, or therapies. They are sold exclusively as research chemicals.
9. Can I return or exchange products?
Due to the sensitive nature of chemical compounds, all sales are final unless the item arrives damaged or incorrect. Please contact support within 48 hours of delivery.
10. How do I know I’m buying authentic peptides?
We provide:
- Third-party COAs
- Batch tracking
- High-purity synthesis
- Transparent documentation
Every vial is traceable to its analytical report.